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Privacy Policy

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Effective Date: August 14, 2026

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Website: https://www.kellycreekrvpark.com

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At Kelly Creek RV Park, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an inquiry, or book a stay with us.

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1. Information We Collect

We collect information about you in two primary ways: directly from your interactions with our website and automatically through web technologies.

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A. Personal Information You Provide Directly

We may collect personally identifiable information when you fill out contact forms, make reservation inquiries, sign up for updates, or communicate with us directly. This includes:

  • Contact Details: Full name, email address, phone number, and physical mailing address.

  • Reservation & Stay Details: Arrival/departure dates, RV type and length, number of guests, vehicle details, and special requests.

  • Payment Data: If you pay online or over the phone, payment details (e.g., credit card information) are processed securely through our third-party payment processors. We do not store raw payment card data on our website servers.

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B. Information Collected Automatically

When you visit our website, our servers and analytics partners automatically record basic technical data, including:

  • Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and click paths.

  • Location Data: Approximate location derived from your IP address.

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2. How We Use Your Information

We use the information we collect to operate our business and provide you with a smooth guest experience. Specific uses include:

  • Processing Reservations: Managing site availability, confirming bookings, handling payments, and communicating details about your stay.

  • Customer Support: Responding to questions, requests, and feedback.

  • Marketing Communications: Sending promotional materials, special offers, or park updates (you can opt out at any time).

  • Website Improvement: Analyzing website traffic and user behavior to optimize site functionality, performance, and layout.

  • Security & Compliance: Protecting against fraud, enforcing our park rules and terms, and complying with legal obligations.

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3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share data only in the following limited circumstances:

  • Service Providers: We share necessary information with trusted third-party vendors who assist in operating our website, managing online reservations, processing credit card payments, or providing customer communications. These vendors are obligated to keep your data secure and confidential.

  • Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if necessary to protect the rights, property, or safety of Kelly Creek RV Park, our guests, or the public.

  • Business Transfers: If Kelly Creek RV Park undergoes a merger, acquisition, or sale of assets, guest information may be transferred as part of that business transaction.

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4. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar tracking technologies to improve user experience and analyze traffic.

  • Essential Cookies: Necessary for basic website functions, such as navigation and form submissions.

  • Analytics Cookies: Used by services like Google Analytics to track aggregate usage patterns, helping us understand how visitors interact with our site.

Your Choices: You can adjust your browser settings to refuse or block cookies, or to alert you when cookies are being sent. Note that disabling certain cookies may affect the functionality of some website features.

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5. Data Security & Retention

We implement administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal obligations, or resolve disputes.

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6. Your Privacy Rights & Choices

Depending on your place of residence, you may have the following rights regarding your personal data:

  • Access & Correction: Request a copy of the personal data we hold about you or ask us to correct inaccuracies.

  • Deletion: Request that we delete your personal data, subject to legal and operational retention requirements.

  • Opt-Out: Unsubscribe from promotional email communications at any time by clicking the "Unsubscribe" link at the bottom of the email or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

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7. Third-Party Links

Our website may contain links to external third-party websites (such as local attractions, weather tracking, or third-party booking platforms). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any site you visit.

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8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable legal requirements. The updated policy will be posted on this page with a revised "Effective Date" at the top. We encourage you to review this policy periodically.

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9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please reach out to us at:

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Kelly Creek RV Park

Website: https://www.kellycreekrvpark.com

Email: reservations@kellycreekrvpark.com

Phone: 334-797-9885

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